Online Banking

Contact Us

If you have a question, comment or concern, we'd love to hear from you. Use the form below to send us your thoughts and we will get back to you quickly with an answer. 

Please keep in mind this is NOT a secure form, so please do not include confidential or private information (like account numbers, user name, passwords, or your social security number).  If you want to communicate with us securely, you can use the Message Center service that is available to all of our Online Banking customers after you have logged into the Online Banking system.

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Isabella Bank
P.O. Box 100
Mt. Pleasant, MI 48804-0100
(989) 775-5501

(989) 772-9471 - Mt. Pleasant Residents
(800) 651-9111 - Toll Free

To access account information over the phone:
(989) 773-1691 - Telephone Banking
(800) 314-3340 - Toll Free Telephone Banking

To report a lost or stolen Isabella Bank debit/credit card, please call (800) 651-9111 and follow the prompts.

Contact the office nearest you.

Isabella Bank's primary regulator is the Department of Insurance and Financial Services (DIFS).  Regulatory 
comments, questions and/or complaints should be directed to them.  Click here for contact information.

* Isabella Bank accepts third party telecommunications relay service calls at all of our locations.  Please be advised that we value your privacy and your confidentiality, therefore you or your relay provider will be required to authenticate your identity prior to being given any information regarding your account.