- About Us
In order to use this service, you will need to register for this option prior to being locked out of online banking.
If you have forgotten your Online Banking Password or are locked out of our online banking services, you now have the ability to Reset Your Online Banking Password. In order to use this new option, you must complete the following steps:
If you have not established the Reset Online Banking Password services ahead of time, our Electronic Services Department can assist you. Please call (989) 772-9471 or (800) 651-9111, Monday through Friday, 8:30 a.m. – 4:30 p.m. Eastern Time. For security reasons, we cannot reset your Online Banking Password using an email request.