Is Your Email Address Up to Date?

Stay Connected, Review Your Email Address graphic with a yellow letter, yellow person, and yellow check mark icon.

Having your correct email address on file helps us serve you better.

Your email address helps us keep you connected with everything going on at Isabella Bank. We use it to share important bank information, product updates, and community news, so it’s important that the email address on file is current and accurate.

Please take a moment to verify your email address in the Isabella Bank mobile app. The process only takes a few steps and helps ensure important customer communications reach the right person.

How to Verify Your Email

Mobile App

  • Step 1: Open the Isabella Bank Mobile App on your phone and log in. 
  • Step 2: Tap the Menu icon (☰) in the top-left corner. 
  • Step 3: Tap your Profile icon at the bottom of the screen that displays your name 
  • Step 4: Select Settings. 
  • Step 5: Tap your Profile icon again (top of screen) to view your profile details. 
  • Step 6: Locate the Email section and review your current email address. 
  • Step 7: To make changes, tap Edit next to your email address. 
  • Step 8: Enter your updated email address and tap Save.

Online Banking

  • Step 1: Go to any page on the Isabella Bank website
  • Step 2: Click the yellow Login button in the top right-hand corner 
  • Step 3: Enter your login credentials 
  • Step 4: Click on your Profile icon in the top right-hand corner
  • Step 5: Select Settings
  • Step 6: Locate the Email section and review your current email address. 
  • Step 7: To make changes, tap Edit below your email address.
  • Step 8: Enter your updated email address and click Save

Need Help?

Our Call Center team is always happy to help Monday through Friday from 8:00 a.m. to 7:00 p.m. or Saturday from 9:00 a.m. to 1:00 p.m. 

You can also stop by your nearest local branch for assistance.