Transition Resource Center

Welcome Grand River Bank Customers

We're excited to serve you and look forward to helping you achieve your financial goals for years to come!

Grand River Bank is now part of Isabella Bank.

We’re committed to making this transition as seamless as possible, and we’ll keep you informed every step of the way.

No Action Required Today

You may continue using your Grand River Bank accounts and services as normal. Please refer to your Welcome Guide for important information regarding your upcoming transition.

Find Your Welcome Guide

Your Welcome Guide contains important information about your upcoming transition to Isabella Bank, including key dates, account information, digital banking resources, and more.

Need Assistance? We're Here to Help

Now - December 4, 2026

  • Grand Rapids Locations: 616-929-1600

Beginning December 7, 2026

  • Isabella Bank Call Center: 800-651-9111
Call Center Hours:
  • Monday-Friday: 8:00 a.m. - 7:00 p.m.
  • Saturday: 9:00 a.m. - 1:00 p.m.
Locations