Select Branch Lobbies Open:

The health and well-being of our customers and employees remain one of our top priorities as we continue to follow the guidelines established by local, state, and federal health officials regarding COVID-19.

After carefully considering those guidelines, select branch lobbies will reopen.

Now, in addition to drive-thru, ATM, and online, you may bank inside select branch locations without an appointment. Each of our branches has procedures in place for your safety and the safety of our employees.

The following offices offer lobby service.

  • Pickard St. Mt. Pleasant
  • Mission St. Mt Pleasant
  • Broadway St. Mt Pleasant (Main Office)
  • Clare South
  • Farwell
  • Midland West
  • Saginaw Bay Road
  • Breckenridge
  • Shepherd
  • Greenville
  • Blanchard
  • Big Rapids West
  • Remus

As we reopen select lobbies, we are relocating team members among our branches due to staffing shortages stemming from the pandemic. As a result, the below offices are temporarily closed:

  • Beal City (Please visit the nearest offices at Weidman and Lake Isabella)
  • Lake (Please visit the nearest offices at Farwell and Clare)

All remaining locations will remain lobbies by appointment only. For a list of our current locations and hours, click here.


11-16-2020 Coronavirus Update:

Our crisis response team continues to meet regularly to monitor and evaluate the COVID-19 pandemic. For the safety of our employees, customers, shareholders, and communities, beginning Wednesday, November 18th, Isabella Bank locations are drive-thru and by appointment only. 

Our drive-thrus will remain open and we are happy to serve you by appointment.  We will continue to evaluate the situation and determine lobby hours, as recommendations by the Michigan Department of Health and Human Services are available. 

To schedule an appointment, please contact your local branch, or call us at 800.651.9111.  

Branches without drive-thrus will be available as follows:

  • Mt. Pleasant – Broadway Office Will remain open by appointment only, please use the drive-thru at 200 S. University in Mt. Pleasant for teller transactions.
  • Clare South: Will remain open by appointment only, please use the drive-thru at 1125 N. McEwan St. in Clare for teller transactions.

We realize that digital banking may be the best option over the next several weeks.  Our ATM, Telephone, Mobile, and Online Banking will be available 24/7 for your convenience.  For more information on our digital services click here.